DESPRE COMPANIE

Gorgias helps Ecommerce companies deliver excellent customer service at scale.

Our product creates an unified profile of customers by combining emails, live-chat, and social-media messages with Ecommerce data such as purchase and delivery info.

Combining all this data in a single application makes customer service more efficient and just better. Another fortunate side-effect is that some requests are completely automated using ML. 💬 + 📦 = ❤️

We've been around since 2015, and we're currently serving over 4000+ Ecommerce businesses, including Steve Madden, Timbuk2, and Fjällräven.

DE LA ACEEAȘI COMPANIE
Software Engineer internship at Gorgias in Paris or remote
Stagiu plătit la Gorgias (25K -> 30k EUR/year) · Începe după sesiune
Categorii:
  • – Cloud computing
  • – Foreign Internships
  • – Web
Oraș:
  • room București
Aptitudini necesare:

javascript python

Is working with a real-world application that touches the lives of millions, your thing? Gorgias is for you!

This position is either fully remote or onsite at our Paris office (75011). We offer relocation for those interested.

👩‍💻 What are some of the things we work on?

The backend code is mostly written in Python3 and runs using Flask (REST API) and Celery for all background work. The state is stored in PostgreSQL and RabbitMQ for async tasks with Redis for ephemeral storage, and finally, everything runs on top of Kubernetes.

Given the above, we usually work on one of these levels by improving the existing API, improve performance, or we create a new feature which more often than not has a component on both backend, and maybe a migration in the database or a maintenance command.

🧙 Who are we at work?

We have a strong preference for people who are passionate about high-traffic web applications and want to learn more and contribute. We're essentially running a distributed system that has lots of moving parts and being willing to dive into these systems is part of the job!

Additionally, our apps have over 50k daily active users with sessions longer than 6h+/day and serve tens of millions end consumers per year, so we put great importance on quality, testing, and code-review of all our code. Our apps have big codebases, and we have to feel comfortable about navigating and progressively improving them. Sometimes, however, we gotta and figure out why the 10Tb+ DB is slow or why some Kubernetes pods are not running correctly, figure out how to successfully retry a failing API request, etc... The end goal is to hide a lot of complexity from the user and make their life easier.

If this is the type of environment you're looking for, then you should consider applying!