Position Overview

We are seeking a motivated and enthusiastic university intern to join our team and support Microsoft 365 services. This internship will provide hands-on experience with Messaging and collaboration tools but also Identity management, enhancing your skills and knowledge in a real-world environment.

Key responsibilities

• Assist in maintaining the Microsoft 365 Exchange Online environment.

• Provide basic technical support and guidance to business end-users and application support team members.

• Learn to configure and manage Exchange Online features, such as message trace, mail flow rules, and email security.

• Assist in managing Exchange Online mailboxes, distribution groups, and email policies.

• Gain an understanding of Active Directory attributes, LDAP queries, and PowerShell scripting.

• Support the integration of Exchange Online with other Microsoft 365 services.

• Work with support incident tool Service Now and service incident management flows for incidents, requests.

What we’re looking for

• Currently enrolled in a university program, preferably in Computer Science, Information Technology, or a related field.

• Strong interest in Microsoft 365 administration and cloud services.

• Basic understanding of email systems and IT support.

• Excellent analytical and problem-solving skills. • Ability to work independently and collaboratively in a team environment.

• Good communication and interpersonal skills.

• Eagerness to learn and apply new skills.