ABOUT COMPANY

We’ve been on the WordPress market for a couple of years now, and we’ve developed a number of successful products during this time. For instance, our flagship creation – Zerif – is used on 200k websites.

WordPress themes are our bread, butter, and rum! We know them. We live them.

We’re ThemeIsle!

Technical Support Engineer
Paid internship at Vertigo Studio SRL · 06/07/2020
Categories:
  • – QA & Technical Support
  • – Web
City:
  • room București

About us:

We are VertigoStudio, a 100% Romanian company, and our WordPress products are used by over 1 million users worldwide. We are proud of our popular WordPress themes and plugins, but we aren’t limited to that. Our projects range from publishing to domain generation and image optimization services.

What we are looking for:

We are looking for a new teammate to join us during the summer for exploring WordPress and a few products available for it. Besides that, you will also have the chance to help our customers and the community to use those products.

What we want from you:

  • You are empathic, a team player and have great communication skills.
  • You like what you are doing and try to explore the concepts to deepen your knowledge.
  • Basic understanding about HTML, CSS, JavaScript(jQuery), PHP. You are familiar with GitHub.
  • Basic experience with WordPress, any previous project with it is an advantage.
  • Good English skills, both spoken and written.

Responsabilities

  • Replying to the inquiries of our customers
  • Reply on forums and Facebook to people who use our products
  • Understanding and replicating an issue before reporting it
  • Report bugs to our development team on GitHub
  • Provide information about the company products as pre-sales
  • Participate to the meetings with the Support Team

What do we offer:

  • A diverse and friendly work environment with 26 people scattered on 3 continents.
  • Flexible schedule with no hours over the program. Just get the job done.
  • Part-time or full-time. Up to you.
  • Freedom to work from wherever you want. Zoom and Slack to the rescue!